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LipsLive™ is a unique on-demand lipspeaking service allowing deaf and hard of hearing people who lipread, instead of using British Sign Language (BSL), to contact a service through a secure platform using a button on a business website if the company has signed up to this service.
In the UK deaf British Sign Language (BSL) users can choose who they want to use for online video relay services and can contact companies or government departments themselves at a time to suit.
Deaf and hard of hearing people who lipread can use NGT (text relay) services but they are often busy, or they have to rely on family members or friends to make calls for them.
Relying on other people doesn’t promote independence and often a deaf person doesn’t want their friends or family to know about their private lives or finances, for example.
LipsLive™ powered by SignVideo, provides deaf and hard of hearing people independent access using their preferred method of communication at a time to suit.
All of our lipspeakers are qualified and registered with The National Registers of Communication Professionals working with Deaf and Deafblind People (NRCDP). They follow a Code of Conduct, have an up to date Disclosure and Barring Service (DBS), hold Professional Indemnity Insurance (PII) and are subject to a complaints procedure.
